Shipping & Delivery Information

Stock Terms & Delivery Times

Please ensure that you understand our stock terms below before ordering any product from the Party Craze Online Store. This will avoid confusion in terms of whether the item can be ordered, is in stock or only available on back order, and what the lead times are for imported versus local items if on back-order. Click on the item image to view more information on the item as well as stock item availability.

  • In Stock items will be delivered in 1 to 3 working days Nationwide. (Outlying areas may have additional days)
  • If any items in your order are not currently IN STOCK and you have placed a BACKORDER for the items, then your delivery will only take place once we receive the BACKORDER items from our suppliers
  • Please note that the estimated LEAD TIMES on AVAILABLE TO ORDER ON BACKORDER items are as follows: LEAD TIMES ARE NON NEGOTIABLE! 
    • Local items : 5-7 workings days
    • Imported items: 10-15 working days
  • Please note that shipment dates are calculated from date of payment – not the date of your order

Next steps

  • We recommend that you proceed with your order
  • If all items that you have ordered are IN STOCK, and we have received payment, then your order will be delivered in 1 to 3 working days
  • If your order includes items on BACKORDER, then please refer to the lead times specified on when your order would be expected
  • IN STOCK items are only reserved for your order once we receive proof of payment or a successful card transaction
  • We recommend selecting the PAY FAST card option when paying as this will clear immediately and save valuable time
  • Proof of payment with respect to EFT payments are only acknowledged as payment once the funds reflect in our bank account

Stock Availability

All items on the Party Craze Online Store website are available for order, even if not in stock. Please enquire on anything you might not be sure on!  All items on the Party Craze website are available to order.  On occassion there will be some out of stock or discontinued items with our supplier but you will be notified of this as soon as we receive your order.  Please enquire should you be unsure?

Urgent Deliveries

Please enquire should you need an urgent / overnight delivery – this would be at an additional charge.

Order Collection From Store

When placing your order for a pick up/collection please select the Local Pick Up option on checkout. Please be advised you only have 4 working days to collect your parcel once you receive the confirmation email that its ready for collection, any orders not collected within the 4 working days will be cancelled and will be non-refundable. Collection orders have a one day processing time for in stock items!

Collections can be arranged for pick up at our address in Boksburg – 14 Angelier rd, Boksburg, 1459. Please be advised info will be sent once your order has been received and the goods are ready for pick up. 

Alternatively, you can also arrange for a courier to collect from our offices.

Walk-in Express Party Shop NOW OPEN @ Address – 14 Angelier Rd, Bardene, Boksburg, 1459

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