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Shipping & Delivery Information

Stock Terms & Delivery Times

Please ensure that you understand our stock terms below before ordering any product from the Party Craze Online Store. This will avoid confusion in terms of whether the item can be ordered, is in stock or only available on back order, and what the lead times are for imported versus local items if on back-order. Click on the item image to view more information on the item as well as stock item availability.

Stock works as follows on our site:

In Stock and ready to ship! highlighted in red is available immediately and can be shipped same day with a max 1 to 3 day lead time

Available to order on Back order highlighted in green – LOCAL & NOT IMPORTED – 3 TO 7 DAYS

Available to order on Back order highlighted in green – IMPORTED ITEM – 9 TO 14 DAYS

Stock Availability

All items on the Party Craze Online Store website are available for order, even if not in stock. Please enquire on anything you might not be sure on!  All items on the Party Craze website are available to order.  On occassion there will be some out of stock or discontinued items but you will be notified of this as soon as we receive your order.  Please enquire should you be unsure?

Urgent Deliveries

Please enquire should you need an urgent / overnight delivery – this would be at an additional charge.

Order Collection From Warehouse

When placing your order for a pick up/collection please select the EFT payment option on checkout, so we can remove any shipping costs charged on your sales order and resend the invoice for payment. Please be advised you only have 2 working days to collect your parcel once you receive the confirmation email that its ready for collection, any orders not collected within the 2 working days will be cancelled and will be non-refundable.  

Collections can be arranged for collection at our address in Jet Park, Boksburg.  Same day collection can be arranged for items that are in stock.  This is only available in Gauteng.

Alternatively, you can also arrange for a courier to collect from our warehouse.