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Important Information Regarding Your Order

  • If any items in your order are not currently IN STOCK and you have placed a BACKORDER for the items, then your delivery will only take place once we receive the BACKORDER items from our suppliers
  • Please note that the estimated LEAD TIMES on AVAILABLE TO ORDER ON BACKORDER items are as follows: LEAD TIMES ARE NON NEGOTIABLE! 
    • Local items : 5-7 workings days
    • Imported items: 10-15 working days
  • Please note that shipment dates are calculated from date of payment – not the date of your order

Next steps

  • We recommend that you proceed with your order
  • If all items that you have ordered are IN STOCK, and we have received payment, then your order will be delivered in 1 to 3 working days
  • If your order includes items on BACKORDER, then please refer to the lead times specified on when your order would be expected
  • IN STOCK items are only reserved for your order once we receive proof of payment or a successful card transaction
  • We recommend selecting the PAY FAST card option when paying as this will clear immediately and save valuable time
  • Proof of payment with respect to EFT payments are only acknowledged as payment once the funds reflect in our bank account

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